Dodge Communications

Strategic marketing and PR for the healthcare industry

Jennifer Jennings

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Articles written by Jennifer Jennings

Category: Entrepreneurship, Social Media

New Year, New Resolutions

2012 is here! And that can only mean one thing—time for resolutions.

Aside from resolving to become better-looking, healthier, richer and more successful over the next 12 months—while also knocking off a few bucket-list items—January is also a good time to focus on goals for your professional growth.

1. Become more familiar with the latest industry trends. This is a larger task you can’t simply check off a list. It represents continual growth to become better, sharper and more proficient in your role. And with the whirlwind of change taking place in healthcare IT, it’s a definite “must do” no matter what position you hold in your organization. With busy schedules, it’s so easy to get lost in a niche bubble and overlook hot topics that can indirectly affect your business. Take this time this year to read, discuss, ask questions and read some more to gain a deeper understanding of what’s happening around you.

2. Focus on a project that you didn’t have the time for in 2011. Simple enough, right? Looking back over the past year, are there any projects or activities you wish you had taken the time to tackle, but just couldn’t seem to fit in? Make one of those your priority this year.

3. Embrace social media, and set out to accomplish an actionable task from it. Not to sound like a broken record (if you actually know what one of those sounds like!), but social media is transforming the way we interact personally and professionally; the way we get our news; the way we find out about new products, ideas, people; etc. As its uses continue to evolve, make it your mission to evolve with them. Designate 2012 as the year you embrace social media and work toward achieving incremental goals from it. Inspire a journalist to cover a story from a company tweet, set up a meeting with a prospect, make 50 new connections you actually interact with, etc. (more…)

Category: HITECH Act

“Rapping” up meaningful use

Two years ago, many of us in healthcare IT were wowed by the creativity found in Ross Martin’s three part “interoperetta.” The video summed up the complexities of the Health Information Technology for Economic and Clinical Health (HITECH) Act in just under four minutes through the lyrical mastermix. Check out our blog post “Singing the praises of the HITECH Act” to see the video if you happened to miss it.

While HITECH was the word on the street in 2009, Ross Martin is back again with yet another entertaining and creative video… this time with an edge! For 2011, Martin has taken on Meaningful Use, through his “Meaningful Yoose Rap” and we certainly couldn’t pass up the opportunity to share his unique lessons on how physicians can get yo’ 44 g’s for doing meaning yoose!

Category: Healthcare Communications, Social Media

Why should healthcare IT companies blog?

CBWBlog. Blog. Blog. Blog. Blog. Haven’t quite wrapped your head around the importance of blogging and social media in healthcare technology? Yet to embrace these outlets as part of your marketing strategy? When others discuss the subject of blogs, does it come across more as the “Wah, wah, wah” Charlie Brown hears when grownups talk? 

These days, it’s misguided not to at least become knowledgeable about blogging and social media as it relates to your business. Blogging can have a measurable impact in both sales and visibility when integrated with the right public relations and marketing strategy, so understanding the benefits of creating a blog is Step One down the right path. Below, I’ve outlined 10 main reasons blogging is a crucial component to the marketing efforts of healthcare technology companies. (more…)

Category: Social Media

Social media: Five steps to help you look before you leap

Social media offers the promise of far-reaching, online exposure at a relatively low cost. And today in healthcare B2B marketing, having a social media program as part as your overall promotional efforts is now more likely the norm than the differentiator. But there are companies that rush into social media marketing programs without a true strategy.  They recognize the value, but  fail to map out the right amount of time, budget and other resources they will need to devote to social media activities in order for such a program to be successful. With such a low barrier to entry, it’s easy for companies to rush into social media and forget that they should still be approaching it with the same considerations that they would with any other marketing method.

(more…)

Category: Healthcare Reform, HITECH Act

A slice of meaningful use

As the healthcare industry discussions continue surrounding the definition of meaningful use for electronic health records (EHRs), others have been seeking to define meaningful use as it relates to more appealing concepts.

meaningful-use-pumpkin

Photo credited to Neil Versel’s blog with the original source as Pat Wise of HIMSS.

Category: Social Media

Statistics show social media is not a fad

That’s right. Social media isn’t a fad, but instead a fundamental shift in the way we communicate in both business and personal aspects. A few months back, I wrote the blog post, “Social Media: A passing phase that’ll never catch on…just like the Internet,” and to that same point, the video below from Socialnomics demonstrates an excellent compilation of striking statistics revolving around the growing use of social media and technology.

“I’ve come loaded with statistics, for I’ve noticed that a man can’t prove anything without statistics.” —Mark Twain (more…)

Category: Social Media

Social media in healthcare doesn’t have to be a time drain

When discussing social media with our healthcare IT clients or industry colleagues that are new to the realm of Web 2.0, the inevitable question we’re often faced with is “how do you find the time to keep up and do all this blogging and twittering?”

Yes, blogs, RSS feeds, Twitter, Facebook, LinkedIn, YouTube and other social media sites have the potential to be overwhelming and unproductive at first when you’re in the experimental phase, but the art of mastery comes with following your objectives and managing your use of time wisely. After all, when it comes to social media, YOU control the clock on your social media activities. (more…)

Category: Branding, Marketing Communications, Search Engine Optimization, Web sites

Introducing Bing: A new way to google

google_bingUnsatisfied with Google’s seemingly widespread domination of all things online, Microsoft reloads with Bing, adding to an already saturated market of search engines. Bing is the replacement search engine for Live Search (also formerly known as Windows Live Search or MSN Search) and the latest effort from Microsoft to compete with tech rival, Google. Microsoft’s many search engine versions never really gained ground on Google, occupying only a relatively small percentage of its market share, as shown in recent comScore stats – likely due to its comparatively lackluster and detached SERPs or search engine results pages. But Bing is a horse of a different color and is on the cusp of becoming a definite game-changer in the ways we conduct Internet searches. The draw for Google has always been the ease of use and instantaneous access to relevant Web pages, blogs, images, videos, among anything else that we may be seeking. Bing brings all of this and quite possibly more with the attractive interface and features, “decision-making” predictive results, and (most-importantly) relevant and organized interactive search engine results. Kudos to Microsoft for seeming to finally getting it right. (more…)

Category: Healthcare Marketing, Marketing Communications, Marketing Tips, Social Media

If Dell’s making money off Twitter, why can’t I?

twitterSimple answer – you can!

Longer answer – you can, but with different expectations…

As those of us who have been using social media for awhile know, the true value of social media platforms like Twitter doesn’t lie in the tangible metrics. Twitter’s sole purpose isn’t sales, but active participation in real-time information sharing. But of course, demonstrating value and return on investment of using social media networks as business tools is a concern for many healthcare B2B companies as the movement into new media trends upward in our industry. Is it possible to fill both needs?

In what I deem to be a highly-noteworthy “Twitter Success Story,” Dell, a top PC manufacturer worldwide, has generated around $3 million in the last two years through Twitter. This comes from actively tweeting and offering Twitter-specific discounts, rebates and offers that direct followers to the Dell Outlet Web site. Granted, Dell’s Twitter sales account for less than a sliver of its multi-billion-dollar annual sales, but its success in attracting buyers shows healthcare technology companies that money can be made through the micro-blogging service. (more…)

Category: HITECH Act, Interoperability

Singing the praises of the HITECH Act

In case you have yet to see Ross Martin’s brilliantly creative YouTube video explaining “everything you need to know about the Health Information Technology for Clinical and Economic Recovery (HITECH) Act in under four minutes” it’s a definitive must-see. Should you not learn anything new, it’s at least entertaining! Check out HITECH: An Interoperetta in Three Acts. You can also read a little background information on Ross Martin and the ‘making of the video’ in a recent Modern Healthcare article.

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